Mills Hill Developments Limited (company number: 08811180) of 52 King Street, Manchester M2 4LY, is a hospitality company running a number of venues, including:
El Gato Negro Tapas (King Street, Manchester; Exchange Flags, Liverpool; Park Row, Leeds)
Canto (Henry Street, Manchester)
Habas (Brown Street, Manchester)
Your personal information will be collected by Mills Hill Developments Limited (unless stated otherwise in this policy), as a parent company of all listed trading operations above. You will only receive communications from the venue whose mailing list you have signed up to, not from all companies under the Mills Hill Developments Limited umbrella, unless you specifically opted in to communications from MHDL.
Mills Hill Developments Limited is registered at the address above, with direct contact available at our Head Office, details being as follows:
El Gato Negro, 52 King Street, Manchester M2 4LY
0161 694 8585
headoffice@mhdl.co.uk – general enquiries
privacy@mhdl.co.uk – privacy specific enquiries
For clarity, Mills Hill Developments Limited, will from here onwards be referred to as MHDL.
This privacy policy, together with any other terms which you may have entered into with MHDL (for example, terms and conditions for booking at one of our restaurants), explains what information MHDL may collect about you, how MHDL may use such information, and the steps MHDL takes to ensure that it is kept secure. This policy also explains your rights in respect of your personal data.
MHDL takes your privacy very seriously and is committed to protecting your personal information.
Please ensure you have read and understood the terms of this privacy policy before browsing our website, making a table reservation, making an enquiry, applying for a job via our jobs webpage, signing up for our mailing list, signing up to any of our loyalty schemes, and/or accessing the Wi-fi available at any of our venues.
Please note that the website and other digital platforms MHDL provides may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our website and our own digital platforms. MHDL recommends that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
If you have any questions about the information we hold on you, our designated compliance team can be contacted via email at privacy@mhdl.co.uk, via post at:
El Gato Negro, 52 King Street, Manchester M2 4LY
0161 694 8585
Information we collect about you, how we use your information and our lawful basis for doing so
All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.
The table below sets out details of when you may provide personal information to MHDL, what personal information you will provide, how MHDL will use such personal information and our lawful basis for such use. Please also see CCTV and Cookies below:
| Method | What data | How we use data | Our basis for use |
|---|---|---|---|
| Submitting an enquiry to the website, via phone or email | Name, Email Address, Phone Number, D.O.B and any other personal information you may share with MHDL | To respond and deal with your query. All personal data will be stored via a secure server and accessed only by authorised personnel. | Our basis for use of your personal data in this way is to have the means of contact to fulfil your specified query. |
| Booking a table at the venue using the website, by phone or email or in person | Name, Email Address, Phone Number and any other personal information you may provide with MHDL as part of your booking | To process and confirm your booking, and as a form of contact relating to said booking. All personal data will be stored via a secure server and accessed only by authorised personnel. Data will only be used in conjunction with your booking, and not as a form of marketing, unless specifically opted-in to accept such marketing information. | Our basis for use of this data in this way is to be able to process and confirm your booking as you requested. |
| Signing up to the venue’s mailing list | Name, Email Address, Phone Number and any other personal information you may provide with MHDL as part of your opt-in to the mailing list | To send you the latest news, offers and events, relating to the venue and any other venues in the group you registered an interest with. | We will only send you marketing communications, if you opt-in consent. |
| Offering card details in order to confirm a booking, when required | Name, credit/debit card details | To hold in a secure server, and only to use in the event of a no-show or cancellation with less than 24 hours notice (as per booking T’s&C’s) Data is never accessed or viewed by internal venue staff. All data held and controlled by Stripe Inc. (see Disclosure below), who are issued to charge in the events listed above. | To be able to secure bookings when requested, as per our bookings terms and conditions, and as per our bookings policy. |
| Sending your CV in relation to a job application | All personal information held on your CV (Including but not limited to Name, Address, phone number, email address) | To assess your suitability for an advertised job role, and to contact you where relevant in order to discuss said job application. | To be able to assess your suitability for an advertised job role, and contact you for more information where necessary. |
Please note that for your safety and security, CCTV is in operation in all of our premises which are open to the public (both inside and at the entrance(s) to and in any outdoor areas of the venue).
Such CCTV footage is retained for up to 30 days following initial collection, and may be shared with the police or other relevant crime-fighting agencies following a substantiated request.
There may be photographers present at our venues from time to time and we may display images captured by said photographer on our website or other digital marketing channels. If you are included in any photograph and object to this being on our website or other digital marketing channels (or MHDL retaining this) please contact us using the details set out in the policy and MHDL will arrange for the relevant photograph to be removed.
MHDL offers a direct contact form via each specific venue website, to be able to apply for advertised employment roles. These forms include the opportunity to include/attach a copy of your personal CV for reference. All CV’s MHDL receives (including those accepted via third party sites such as indeed.com), are subject to the terms of retention set out as follows:
MHDL stores the different types of personal information we hold for different periods depending on why and how MHDL is holding and using such data. Our retention periods are as follows:
For more information on PCI standards, visit https://www.pcisecuritystandards.org/
In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of data processing activities on our behalf.
We may share your personal information with the following third parties who shall process such information on our behalf:
We may also share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (c) where such disclosure is necessary to protect the safety or security of any persons, and/or (d) otherwise as permitted under applicable law.
In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.
Stripe Inc.(referenced above) is located in the United States. Stripe participates in and have certified their compliance with the E.U. – U.S. Privacy Shield Framework and is committed to protecting your personal information.
To unsubscribe from our mailing list or change the information we hold about you follow the link at the bottom of each communication we send to you, or contact us at privacy@mhdl.co.uk
You have various rights in respect of the personal information which MHDL holds about you. You may correct, update or request permanent deletion of your personal information at any time by emailing us at privacy@mhdl.co.uk or in writing to the address listed at the beginning of this document. Please include your name, address, date of birth and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.
We encourage you to promptly update your personal information if it changes.
You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address listed at the beginning of this document if you wish to exercise this right.
You also have the right to object to our use of your personal information for direct marketing (including any profiling we carry out for this purpose) or where this is likely to cause or is causing you damage or distress. Please contact us at privacy@mhdl.co.uk or in writing.
Your personal information will be collected, stored and used securely by MHDL. We have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we hold and adhere to the latest security best practices and methodologies.
Any updates to our policy will be published on the website.
If you wish to make a complaint please contact privacy@mhdl.co.uk
You also have a right to complain in respect of MHDL’s use of your personal data to the Information Commissioners Office but please contact us before you escalate your complaint.
Cutting Room Square, Blossom Street, Ancoats, Manchester, M4 5DH
0161 870 5904
A Simon Shaw restaurant. From the team behind El Gato Negro.
Habas, our latest Manchester restaurant, is now open!
© Copyright 2018-2021 Mills Hill Developments Limited, trading as Canto. All rights reserved.
Company number: 08811180. Registered in England, registered office address Unit 304, Ducie House, 37 Ducie Street, Manchester, M1 2JW